CEOs Say AI Is Boosting Efficiency. Employees Aren’t Convinced. | PAPER CUT

AI agents are arriving fast, but the proof is lagging. This week’s Paper Cut looks at the gap between “efficiency” claims and employee reality, why retention depends on systems not slogans, and what a tighter hiring mood means for employer brand leaders.

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📌 Sources & Links:

AI Agents and the credibility gap

https://www.zdnet.com/article/ai-agent-deployment-in-workplace-outpaces-safety-protocols-deloitte-says/

https://futurism.com/artificial-intelligence/ai-failing-boost-productivity

https://www.forbes.com/councils/forbescommunicationscouncil/2026/01/21/how-to-make-ai-rollouts-clearer-so-employees-actually-buy-in/

https://www.wsj.com/lifestyle/workplace/ceos-say-ai-is-making-work-more-efficient-employees-tell-a-different-story-6613ce9d

https://techcrunch.com/2026/01/22/are-ai-agents-ready-for-the-workplace-a-new-benchmark-raises-doubts/

Retention, burnout, culture

https://hbr.org/2026/01/policies-arent-enough-to-retain-top-talent-you-need-systems

https://www.fastcompany.com/91462106/burnout-is-an-operations-issue-workplace-burnout

https://www.inc.com/maltekramer/culture-is-what-you-do-not-what-you-print/91289589

https://www.bizjournals.com/bizwomen/news/mentoring-matters/2026/01/leadership-that-scales-clarity-over-burnout.html

Hybrid work and performance expectations

https://www.businessinsider.com/tech-companies-employees-prove-productivity-rto-performance-reviews-ai-investments-2026-1

https://www.inc.com/fast-company-2/return-to-office-workplace-hybrid-rto-flexible-work/91289115

https://federalnewsnetwork.com/workforce/2026/01/one-agency-eases-in-office-work-requirements-while-another-is-ordered-to-consider-exceptions/

Hiring and labour market signals

https://www.reuters.com/world/us/us-weekly-jobless-claims-unexpectedly-fall-amid-seasonal-adjustment-challenges-2026-01-15/

https://www.wsj.com/economy/jobs/economists-job-market-hiring-2213807b

https://www.bloomberg.com/news/articles/2026-01-20/uk-unemployment-holds-at-near-5-year-high-as-jobs-market-cools

https://commonslibrary.parliament.uk/research-briefings/cbp-9366/

https://hr.economictimes.indiatimes.com/news/workplace-4-0/recruitment/silent-gatekeepers-how-boss-level-bias-shapes-who-gets-hired/126550103

https://www.wsj.com/lifestyle/careers/even-mbas-from-top-business-schools-are-struggling-to-get-hired-11f4a167

https://finance.yahoo.com/news/cangrade-releases-2026-hiring-outlook-144000454.html

https://dig.watch/updates/youth-express-higher-concern-over-ai-job-disruption-global-survey-indicates

Layoffs and restructuring

https://www.tipranks.com/news/meta-prepares-layoffs-as-it-rebalances-spending-priorities

https://timesofindia.indiatimes.com/technology/tech-news/amazon-layoffs-company-to-cut-14000-more-jobs-ceo-andy-jassy-said-not-about-ai-and-cost-cutting-but/articleshow/127232563.cms

https://www.businessinsider.com/vimeo-laying-off-staff-after-billion-sale-to-bending-spoons-2026-1

https://theindependent.sg/quiet-cutting-how-companies-quietly-remove-staff-without-paying-severance/

https://www.afr.com/work-and-careers/careers/australian-ceos-plot-deeper-job-cuts-than-global-peers-20260115-p5nu8n

https://www.nytimes.com/2026/01/19/business/snohetta-nlrb-complaint.html

https://www.capitalbrief.com/article/canva-bucks-tech-employment-slowdown-with-intentional-global-hiring-spree-1fdb6959-29d7-42f1-abbe-876ad652bc53/

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